Our History: Only Successful Projects
by Steppingstones Designs and by
Ruth E. Turpin and Associates
These projects have involved the design and development of Performance Improvement workshops and courses for many types of delivery, including
- instructor/facilitator-led paper-based
- self-paced paper-based
- self-paced intranet-based
- monitored intranet-based
- monitored multi-media workstation
- just-in-time workshops
- Subject-Matter Topics include:
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(WW = Worldwide implementation;
ML = MultiLingual implementation)
- New Judge Orientation for Courts of Limited Jurisdiction
- Manager Orientation to new roles in a re-engineered corporation: Business Owners, Process Owners, and Coaches (WW, ML)
- Process Improvement: Methods and Measures (WW)
- Process Management (WW, ML)
- Process Mapping
- Goal Alignment (WW, ML)
- Change Leadership (WW)
- Working in Teams (WW, ML)
- Leading Teams (WW)
- Executive Sponsorship of Teams (WW)
- Problem Solving in Teams (WW)
- Groups or Teams? Tools and Strategies
- Online: Human Resources Policies and Procedures for Managers
- Train the Trainer (WW)
- Time-to-Market Improvement: Methods and Measures
- Activity-based Costing (WW)
- Effective Meetings (WW, ML)
- Customer-focused Quality Improvement Systems (WW)
- A Corporate Quality System
- Quality Function Deployment
- Quality Assessment Skills
- Benchmarking
- Strategic Sales Process (WW)
- A Voice-of-the-Customer Process (WW)
- Work Simplification: a Method
- 27 Tools for Process Improvement
- Selling to the Higher Education Marketplace
- Field Service Maintenance Certification:
[Brand] Computer Systems - Field Service Maintenance Certification:
Business Telephone Systems - Software User Training
- Manufacturing Procedures for Thin-Film Technology
- Task-based Training for Assembly and Test Workers
Other Projects Led by Dr. Turpin in a variety of roles:
- Quality Plan for C5 Flight Crew Training
- Interactive Multimedia Training for Commercial Pilots
type-transition among multi-engine business jets
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"Key Manager Program" Development: A series of custom courses for senior managers from non-English-speaking countries:
Improvement of Management and Communication Skills
- Process Improvement Program: "Investigation Procedures for California State Contractors License Board"
- Workshop Materials for "Curriculum Alignment Program in the Los Angeles Unified School District"
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Competency-based Instructional Systems Development Using Subject-Matter Experts:
Weapons System Flight Crew Training: P3C Anti-submarine Aircraft